Welcome to Ahire Machine Tools Pvt. Ltd
We'are Open: Mon - Sat 8:00 - 18:00
Processing repairs fast & easily
REPAIR CENTER
The repair centre contains all important info for smooth and uncomplicated processing of your repair.
Our aim is for you to receive your repaired high-pressure vice at low cost and as quickly as possible.
Even if you have purchased your ALLMATIC product from a dealer, you can contact us directly for as fast a repair as possible.
General information
Ordering a repair
What we always require for the repair:
- complete spindle
- drive head
- spindle nut (“slide”)
How to process a repair:
- Fill in the form repair order
- Dismantle the spindle*
- Undo the 4 screws on the pressure plate
- Pull out the complete unit
- Pack it safely and send it to us
*Differences can be found under the individual product
Duration of repair
We complete more than 95 % of all repair cases within 5 working days (from receipt of goods)!
Our 10-day promise:
If you do not receive your clamping system back within 10 working days, we will pay the repair costs for you! (this excludes tombstones, see “Repair of special solutions”. During promotion period of a repair-promotion the 10-day-promise does not apply).
On complete submission: If you send your complete high-pressure vice, the repair time increases. Due to more laborious disassembly and assembly, complete inspection and cleaning of the vice as well as higher shipping costs due to the weight, additional costs of € 45 plus VAT per clamping system are incurred.
You can also order an express repair (within Germany)
Express repair
Companies based in Germany can also use the “express repair” option.
We guarantee repair processing and return delivery within 24 hours for an extra charge of € 120. To observe this period, delivery must be made to ALMATIC by 10 a.m. at the latest. Please announce express orders by phone so that they can be processed smoothly.
Tel.: +49 (0) 8377 929 – 358
Repair prices
We carry out most repairs for you at low flat-rate prices.
The flat-rate prices are given in the pricelist and the individual product type below.
Replacement of cast or spindle nuts is not included in the flat-rate prices.
We will always inform you of the additional costs due before beginning with the repair.
Cost estimate: If you also require the flat-rate prices as a cost estimate, we will gladly produce one. However, we must charge you € 65.00 for processing.
Additional services:
- Express repair: € 110.00
- Cost estimate for flat-rate prices: € 65.00
- Complete submission: € 45.00
- Further charging of custom duties for third countries: € 29.50
Repair process
How is a classic spindle repair carried out at our company?
- The spindle nut is inspected and gaskets and leaf springs are replaced if necessary
- The spindle is disassembled
- Defective or worn parts are replaced
- The spindle is re-assembled and checked for the specified pressure
After the repair the spindle is like new – we therefore give you a further 24-month warranty!
Information for customers abroad
EU:
Please enter your VAT ID no. on the order form. Otherwise we must list the VAT on the invoice.
Third countries:
For payment of import duty from a third country, we must also charge you € 29.50.
Certified service partners
In the Netherlands, Romania and Russia, certified service partners are also available locally who are authorised to carry out your repairs to the ALLMATIC standard.
Measuring clamping force yourself
Is the spindle pressure still precise?
It makes complete sense to check the pressure of a spindle from time to time. For this, we shall be pleased to provide you with an pressure load cell for just € 50.00. Simply send us the rental agreement.
Repair of special solutions
Tombstones are repaired in the same way as the products installed on the tombstone. Here the flat-rate repair costs of the individual product also apply.
After a crash, send the complete tombstone with damage on the tombstone itself to receive a cost estimate. In this case, the repair takes approx. 2-3 weeks, especially when a replacement, new measurement and re-alignment of the socket are necessary.
Old QC systems are only repaired on request.
Contact person
Mr. Philipp Riedle / Mr. Dominik Auras
Repair / Service
Tel.: +49 8377 929-358
Fax: +49 8377 929-380
service@allmatic.de
- Repair order
download form
- Maintenance schedule
download form
